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Are you looking for business focused IT support?

With over 15 years' industry experience, we've developed a number of best practices to keep you up-and-running.

Keeping tabs on your IT systems can be a challenge, especially for growing businesses and organisations! We're enthusiastic about championing SMEs across Dorset and the South West, which is why we will conduct a full audit of your IT network and help you gain an understanding of your entire setup.

free audit - get in touch

Our Partners

HP
MS
GAMMA
APPLE
ESET
CE
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CISCO MERAKI
YO YO DESK
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Features

Dedicated Engineer

Don't put up with getting passed from pillar to post. We assign each of our support clients their own 2nd Line Engineer who gets to know them and their set-up, solving issues faster.

Unlimited IT Support

When IT goes wrong, unexpected costs are the last thing you need. That's why our support packages are on an unlimited basis for a set monthly fee. Easy to budget, no costly surprises.

Communication

We pride ourselves on our customer service. It can be really frustrating when trying to speak to someone to help fix an issue, so our engineers are contactable directly on our priority support phone number.

We're well-resourced

If an issue is proving a bit tricky as often happens in IT, we have a senior technical team who can also take a look. 

Although we try and solve problems remotely, occasionally this isn't possible. On those occasions we have onsite engineers who will drive to your site and take a look at your issue for you onsite!

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We're in the business of helping businesses. We provide IT solutions and support to facilitate and encourage growth.

We come recommended

82%

Customers who join us based on a recommendation. 

Getting the job done

75%

The issues which get fixed on the same day they get logged.

Time is of the essence

94%

Calls answered in under 10 seconds.

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Why work with us?

We're a hard-working, friendly team who have your interests at heart.

We act as an extension to your business, not just fixing problems with reactive break-fix support, but proactively monitoring and advising on the development of your IT in line with your business goals, all for a fixed monthly cost.

Meet the team

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Case Study

 

Schofields Chartered Accountants

"We found that Prodigy really understood our needs, and were able to come up with the most cost-effective and best ongoing solution."

Learn more

FREE GUIDE: 15 Questions to Ask Your New IT Support Company

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We're passionate about business, and that means we want to make sure you're getting the most out of your IT! With that in mind, we've put together this downloadable guide. It's especially helpful for those who don't feel confident with IT, talking through 15 questions we recommend you ask any new supplier. 

There's even a handy checklist at the end for you to print off, and discreetly take into any new supplier meetings!

Download your FREE guide

What our clients say

m&n logo

"Prodigy are always happy to help and will always do their utmost to assist in the smooth running of our IT infrastructure working closely with myself in a timely and efficient manner. I can rely on Prodigy's support whenever required."

Anthony Carr
M & N Electrical

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