Keeping tabs on your IT systems can be a challenge, especially for growing businesses and organisations! We're enthusiastic about championing SMEs across Dorset and the South West, which is why we will conduct a full audit of your IT network and help you gain an understanding of your entire setup.
Don't put up with getting passed from pillar to post. We assign each of our support clients their own 2nd Line Engineer who gets to know them and their set-up, solving issues faster.
When IT goes wrong, unexpected costs are the last thing you need. That's why our support packages are on an unlimited basis for a set monthly fee. Easy to budget, no costly surprises.
We pride ourselves on our customer service. It can be really frustrating when trying to speak to someone to help fix an issue, so our engineers are contactable directly on our priority support phone number.
Although we try and solve problems remotely, occasionally this isn't possible. On those occasions we have onsite engineers who will drive to your site and take a look at your issue for you onsite!
We're a hard-working, friendly team who have your interests at heart.
We act as an extension to your business, not just fixing problems with reactive break-fix support, but proactively monitoring and advising on the development of your IT in line with your business goals, all for a fixed monthly cost.
We're passionate about business, and that means we want to make sure you're getting the most out of your IT! With that in mind, we've put together this downloadable guide. It's especially helpful for those who don't feel confident with IT, talking through 15 questions we recommend you ask any new supplier.
There's even a handy checklist at the end for you to print off, and discreetly take into any new supplier meetings!
M & N Electrical