Prodigy Managed VoIP includes:
You simply pay per user, receive free handsets and all inclusive call bundles. There is no major hardware investment, and rest assured, with unlimited telephone and remote support you are well covered.
Extensive call management and handling options are available, easily maintained using a web portal giving you complete control over your business communications.
You no longer need to miss any calls when you're out of the office and can receive voicemails sent directly to your email address. Calls can easily be routed to other users, and you can access voicemails through any device.
Whether your business involves being on the go and needing to communicate with clients and colleagues, you want to be able to cater for the occasional working from home request to help support your staff, or you'd like to develop a fail-safe backup plan in case bad weather threatens to stop your team making it into work, VoIP can help with that.
With hosted VoIP, you can take your handsets anywhere, plug them into an internet connection and have an instant office. You can also be set up to make and receive calls from your laptop or computer - great for situations where you can't plan to take your handset.
Customers who join us based on a recommendation.
The issues which get fixed on the same day they get logged.
Calls answered in under 10 seconds.
We're a hard-working, friendly team who have your interests at heart.
We act as an extension to your business, not just fixing problems with reactive break-fix support, but proactively monitoring and advising on the development of your IT in line with your business goals, all for a fixed monthly cost.
"We found that Prodigy really understood our needs, and were able to come up with the most cost-effective and best ongoing solution."
A network of over 19, low-performing Windows PCs were slowing down day-to-day operations.
We visited Schofields and had a chat, getting to know their business and what they needed from their IT systems day-to-day. We quickly established that the slow machines were coming to the end of their lives and needed replacing as a priority.
As well as needing fast, reliable and secure machines to work on and a network which had minimal downtime, after talking to them about pain points and IT needs, we realised Schofields also needed a more robust backup solution for their main server. At this point, one of their main concerns was the cost of replacing 19 PCs all at once.
We installed 19 new Business Level PCs on a cost-effective monthly plan basis. We also set up a disaster recovery solution to back up the entire server including Operating System, programs, files and documents. This meant that in the event of an emergency, their server could be restored in a matter of hours rather than a matter of days! They also joined us on an ongoing support agreement, and we continue to look after their IT systems on a daily basis.
“We approached not only Prodigy with our requirements, but other IT companies for proposals. We found that Prodigy really understood our needs and were able to come up with the most cost effective and best ongoing support the business needed. We were sceptical on how much disruption such a big change over would have, however during the two days of implementation the work was very well planned out and executed.
The whole job was carried out with minimal fuss and disruption. Not only are we now working in a more productive and secure environment, we are covered with ongoing support. Previous to working with Prodigy, our IT support was very slow and non-reactive, with the support package we receive a fantastic response time – all for a fixed fee – meaning we don’t receive unexpected invoices!”
Carl Chivers
Practice Manager
"Prodigy
Anthony Carr
M & N Electrical
Unit 53, Sunrise Business Park
Blandford
Dorset
DT11 8ST
01258 442 888
info@prodigyitsolutions.com