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High Quality IT Services


We provide small-medium sized businesses with IT services to inspire confidence and support growth.

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Our Services

IT Support icon


IT support button - orange
Your assigned engineer will get to know you, your business, and your IT setups, which allows us to provide a bespoke and personal IT service for a fixed monthly cost.

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The Cloud - Orange

Cloud technology is a powerful tool for storing files and software, as well as ensuring seamless collaboration across your business.

Communication icon


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Communication is key! We provide a fully managed VoIP package and managed email to allow small-medium sized businesses to compete on a bigger stage.


   

Managed backups icon


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No-one likes to think they'll be subject to an emergency, but if the worst does happen, downtime costs money. We can create and implement a bespoke 'just in case'  plan to give you the ultimate peace of mind.

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Managed Security - orange

Build consumer trust by becoming Cyber Essentials certified, and keep your business protected against up-to-date digital threats.

Managed hardware icon


Managed Hardware - orange

We set up the hardware, manage the security and updates, repair or replace (whichever's quickest) and provide automatic replacements after 5 years. All for no set-up costs and a competitive monthly fee.

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Your success is our success

We come recommended

82%

Customers who join us based on a recommendation.

Getting the job done

75%

The issues which get fixed on the same day they get logged.

Time is of the essence

94%

Calls answered in under 10 seconds

Cool under pressure

100%

The amount of critical IT problems we have resolved.

Why work with us?

We've developed our own approach to support over the last 14 years

1

Assigned Engineers

Don't put up with getting passed from pillar to post. We assign each of our Silver, Gold and Platinum clients their own 2nd Line Engineer who gets to know them and their set-up, solving issues faster.

2

Unlimited Support

When IT goes wrong, unexpected costs are the last thing you need. That's why our support packages are on an unlimited basis for a set monthly fee. Easy to budget, no costly surprises.

3

Communication

We pride ourselves on our customer service. It can be really frustrating when trying to speak to someone to help fix an issue, so our engineers are contactable directly on our priority support phone number.
About Us

Meeting the needs of your organisation
     

Estate & Lettings Agencies

Providing a first class service to your customers during a significant life decision for them is important to you, and is therefore important to us. We can help you deliver by taking care of your technology, both in the office and on the move.

 

Solicitors, Lawyers & Accountants

Holding and processing sensitive information which only certain people can access can seem like a complex task, but we have solutions to suit businesses of all sizes when it comes to sending secure email and applying specific permissions to files. 

 

Creative Industries

Design work can mean incredibly long hours at a workstation and your comfort is important to us. That's why when we deliver and install machines, our engineers make sure they are set up to maximise the comfort of the user.

 

Construction & Manufacturing

Being able to access and share plans and important project information on-the-go is becoming increasingly important. There are lots of potential solutions, but book a conversation with us, and we will make recommendations tailored to your needs.

 

Hospitality

Do you need excellent WiFi coverage for a portable card machine to work seamlessly in all areas of your building? You've come to the right place. We complete thorough audits for new clients, which helps discover and eradicate any annoying weak spots. Also, if you offer public WiFi to your customers, we can supply that for you, making sure you're compliant with public WiFi regulations and giving you the ability to collect helpful user data.

 

Recruitment

We know that working in recruitment means you need everywhere to be your office, and we can help with unified communications to revolutionise your workday. Whether it's easily redirected calls and voicemails sent straight to your inbox or emails and calendars syncing seamlessly across devices, we've got you covered.

 

Charities

Efficiency, effectiveness, and cost. Three things every charity is concerned with. We're your local industry experts, as well as being knowledgeable about discounted charity rates offered by third parties. We'll always ask the question on your behalf when it comes to pricing. We're honoured to be supporting so many excellent organisations. 

 

Don't see your industry?

Send us an enquiry and find out how we can help.

Brands that trust us

Farnfields
Dorset prop
Hunts accountants
Octopus
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Pineapple group TM
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CC Moore

What our clients say

Pineapple group TM
"We have used Prodigy IT Solutions as our IT partners for a number of years now, and always find them to be proactive in their response and advice. A first class service."

Andrew Dyke
Pineapple Group

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