VoIP stands for Voice over Internet Protocol, which basically means phone service over the internet. Rather than getting your phone service delivered from a traditional phone company, you can get phone service delivered through an internet connection instead.
Receive and make calls from home or another location as if you were working from your office. Easily redirect calls to any number and benefit from colleagues having the ability to hot desk.
You simply pay per user, receive free handsets and all inclusive call bundles. There is no major hardware investment and rest assured, with unlimited telephone and remote support you are well covered.
Extensive call management and handling options available which can be easily maintained using a web interface. This gives you complete control over your business communications.
You no longer need to miss any calls when out of the office and can receive voicemails sent directly to your email address. Calls can easily be routed to other users, and voicemails can be accessed on any device.
It's up to you! You've got the choice to keep existing numbers, or create a new one entirely. We can geographically assign new telephone numbers to your business location, which can be great for advertising new services.
Whether your business involves being on the go, and needing to communicate effectively with clients and colleagues, you want to be able to cater for the occasional working from home request to help support staff and keep them happy, or you’d like to develop a fail-safe backup plan in case bad weather threatens to stop your team making it into work, VoIP can help with that.
With Hosted VoIP, you can take your handsets anywhere, plug them into an internet connection and you’ll have an instant office. You can also be set up to make and receive calls from your laptop or computer - great for situations where you can’t plan to take your handset.
If your business is situated across multiple branches, the flexibility is perfect there too. Calls are completely free on the same VoIP system no matter where the handsets are situated, which means staff members from the London branch could call your Paris branch at no cost.
The flexibility which the combination of VoIP hardware and software afford also makes it very easy for staff who hot desk or work from different offices to remain contactable with no hassle or fuss.