With that in mind, we created this list as a team, and we regularly refer to them in company development meetings to make sure we're aligned with them in everything we do.
We've developed our own approach to support over the last 14 years
Don't put up with getting passed from pillar to post. We assign each of our Silver, Gold and Platinum clients their own 2nd Line Engineer who gets to know them and their set-up, solving issues faster.
When IT goes wrong, unexpected costs are the last thing you need. That's why our support packages are on an unlimited basis for a set monthly fee. Easy to budget, no costly surprises.
We pride ourselves on our customer service. It can be really frustrating when trying to speak to someone to help fix an issue, so our engineers are contactable directly on our priority support phone number.
M & N Electrical