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IT Support Poole VoIP Telephone Systems Dorset Managed Hardware Leasing Hire

About Us


We're in the business of helping businesses. We provide IT solutions and support to facilitate and encourage growth. 

Meet the Team

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Aden Ottewill
Managing Director

Aden’s role is to be forward-thinking in the company development department, and working with both new and existing clients to ensure we’re continually meeting their needs as they develop too! Outside of work, Aden’s interests include technology, business, cars, and football and you might also find him on the squash court in an attempt to keep fit.

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Ryan Park
Operations Director

Ryan keeps everything running smoothly overseeing the daily operations of the business alongside welcoming new clients and ensuring service levels are kept to a high standard. When not thinking or reading about business Ryan likes to keep fit and active and is a keen gym-goer.

We’re an award-winning growing team of 15+, supporting small-medium businesses across Dorset, Somerset, Wiltshire and beyond. From our Administrator to Microsoft certified engineers, AAT qualified finance manager to directors and everyone in between, our top priority is to deliver the best customer service possible and to create raving fans.

Our Journey

November 2003

Aden founded Prodigy PC, a one-man operation based on the premise of providing IT support with excellent customer service.

2005

We moved into dedicated premises, and Nick joined us as an apprentice!

2013

We became a Microsoft Silver Partner and moved offices to accommodate our growing team.

2014

We had a bit of a makeover, and a name change from Prodigy PC, to Prodigy IT Solutions.

2015

Ryan became Operations Director

2016

In 2016 we won the BVM Award for Best Place to Work, something we're especially proud of.

Looking to the future...

2020

We've outgrown our premises again, and are now in the process of purchasing and moving into brand new, purpose-built offices - so watch this space! 

Our values

It's really important to us that the whole team is on board when it comes to the values we live and breathe on a daily basis.

With that in mind, we created this list as a team, and we regularly refer to them in company development meetings to make sure we're aligned with them in everything we do. 

Values

Why work with us?

We've developed our own approach to support over the last 14 years

1

Assigned Engineers

Don't put up with getting passed from pillar to post. We assign each of our Silver, Gold and Platinum clients their own 2nd Line Engineer who gets to know them and their set-up, solving issues faster.

2

Unlimited Support

When IT goes wrong, unexpected costs are the last thing you need. That's why our support packages are on an unlimited basis for a set monthly fee. Easy to budget, no costly surprises.

3

Communication

We pride ourselves on our customer service. It can be really frustrating when trying to speak to someone to help fix an issue, so our engineers are contactable directly on our priority support phone number.

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Case Study

Schofields Chartered Accountants


"We found that Prodigy really understood our needs, and were able to come up with the most cost-effective and best ongoing solution." 

    

What our clients say

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"Prodigy are always happy to help and will always do their utmost to assist in the smooth running of our IT infrastructure working closely with myself in a timely and efficient manner. I can rely on Prodigy's support whenever required."

Anthony Carr
M & N Electrical

Contact Us